Document the visible issue, the full wall, and any foundation or drainage history before requesting help.
Smarter referrals. Better results.
Know What To Document Before The Quote
The right photos and details help us match you with a vetted brick specialist who can give you an accurate, comparable quote.
+Photo tip
Capture wide shots for context and close-ups for detail. Include a reference for scale.
ItemWhat to documentWhy it matters
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Stair-Step Cracks
Full wall view
Close-up of crack pattern
Length, width, locations
Helps determine severity and whether structural movement is involved.
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Mortar Loss
Areas with missing or crumbled mortar
Close-up texture shots
Multiple locations
Identifies extent of deterioration and repair requirements.
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Mailbox Impact
Damage to brick or mortar around mailbox
Looseness or leaning
Full and close-up views
Assesses impact damage and whether bricks need replacement.
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After Foundation Work
Areas where work was done
Any new cracks or gaps
Before/after context if available
Shows potential movement or settling that affects brickwork.
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Pre-Sale Repair
Problem areas
Cosmetic damage
Any previous repairs
Helps prioritize visible issues that may affect buyer confidence.
Quote prep
Send the repair story, not just a name.
Better repair requests include the visible issue, where it is on the home, why the repair matters now, and whether movement, water, or a sale timeline is part of the picture.
Show the whole elevation so the crack or damaged area has useful context.
02Close damage next
Capture the mortar texture, brick face, joint line, and any mailbox or impact detail.
03Add movement notes
Mention foundation work, drainage changes, pre-sale timing, or whether the crack is growing.
Repair scenarios
How to describe the damage.
Clear details help a provider decide whether the repair is simple masonry work, needs more inspection, or should wait until another issue is addressed.
What you see
Why it matters
Stair-step cracks
Often tied to movement, drainage, or settlement; document width and direction before repair.
Loose mortar joints
Tuckpointing or joint repair may be enough when brick faces are sound.
Mailbox leaning or impact
May need partial rebuild, new footing review, cap reset, or brick matching.
Post-foundation repair gaps
Repair timing matters; many owners wait for the foundation contractor guidance before closing cracks.
Referral request
Request quote-prep help
Share the location, photos if available, and a short description of the damage. This site may help route your request to an independent masonry repair provider.
